Producers

Secure Payment

Terms & Conditions

Payment

FINE FOOD PORTFOLIO accepts the following forms of payment for online ordering:

Credit and Debit cards: Visa and MasterCard are accepted.

 In the event of FINE FOOD PORTFOLIO needing to issue a refund we will credit your account within 7-10 working days.

Card payments are secure.

Product

All the products on the FINE FOOD PORTFOLIO website or THE FINE FOOD PORTFOLIO publication are available for online ordering. If the products become unavailable, we will remove it from the website.

Product Information Provided

PLEASE NOTE: The product images, detail and information that is reflected on this website and in THE FINE FOOD PORTFOLIO is obtained from, and the intellectual property of the product owner, producer and/or distributor.

Price

We reserve the right to change the prices of the products at any given time on the FINE FOOD PORTFOLIO website and THE FINE FOOD PORTFOLIO publication.

Promotions and Discounts

When submitting your order details you may wish to purchase the items on promotion. To take advantage of this facility you will need to enter the appropriate promotion code with your order details. These codes are presented on the website and other items of promotional literature from time to time.

 Any such order will be subject to the specific terms and conditions of the promotion in question and will be subject to availability. We reserve the right to refuse or withdraw any promotion or discount at any time.

Delivery Times

Our objective is to meet our delivery times agreed at the time of placing the order. We will do our utmost to meet this delivery time; unfortunately there may be factors beyond our control that can prevent us from doing so.

We shall have no liability for any delay or failure to deliver to you where such delay or failure is caused by a circumstance beyond our reasonable control.

Such circumstances include, but are not limited to;

Unforeseen Traffic Delays

Accidents Causing Delays

Severe Weather Conditions

Your Order Confirmation

Your Order Confirmation is a record of our agreement to deliver the products ordered and paid for in full. If someone else made the booking on your behalf, you agree that such person acts as your agent.

Changes to Orders

Changes to the order or delivery time can be made no later than 24 hours before the delivery.

Changes to the content of your order can be made no later than 24 hours before the delivery.

Changes to the order must be made telephonically by quoting your order number. Your initial payment will be cancelled and a new payment made.

Cancellations

Orders may be cancelled in full up to 24 hours before the collection of the order by the courier service.

In the event of a reasonable cancellation we will credit your account within 7-10 working days.

Client Responsibilities

When making a booking over the Internet you must carefully check the details in the "Place Order" screen of the website. Once you have pressed the "Place Order" button an Order Confirmation with confirmation number will be displayed.

It is the responsibility of the client to enter the delivery address in full to ensure the driver may locate the correct property for delivery. Failure to deliver due to incorrect address details will be charged in full.

If we are unable to make delivery at the given address in the selected time then we will deem the order cancelled at full cost.

No re-scheduling of delivery before time will be permitted.

In the case of addresses that are irregular or difficult to locate, it is the responsibility of the client to clearly mark special delivery instructions in the box required. Failure to do so may result in a delayed delivery, or the order being cancelled by us.

Your Personal Data

You agree that personal data may be retained, used and disclosed by us and our agents for the purpose of complying with our obligations under these Terms and Conditions for delivery including, but not limited to, administering your order and complying with any legal obligations.

Trademarks and Copyright

All the content on this website and in THE FINE FOOD PORTFOLIO publication, is owned by FINE FOOD PORTFOLIO and /or the owners of the Brands and Products, and is protected by South African copyright laws.

The images, pictures, and illustrations found on the FINE FOOD PORTFOLIO website and in THE FINE FOOD PORTFOLIO printed publication, are for illustration purposes only, and do not necessarily represent the exact products, services, or ideas in the context they are found in.

The content on this site may be used as information and shopping resource. Any other use including reproduction, modification, distribution, transmission or republication of the content of this service is strictly prohibited. By using our website you agree to be legally bound by these terms, which shall take effect immediately on your first use. If you do not agree to be legally bound by all the following terms please do not access and/or use the FINE FOOD PORTFOLIO website or THE FINE FOOD PORTFOLIO publication.

No material from the site may be copied, reproduced, republished, uploaded, posed, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your non-commercial use only, provided that you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of  copyright and other proprietary rights. The use of any such material on any other web site or networked computer environment is prohibited.

All claims, disputes or disagreements which may arise out of the interpretation, performance or in any way relating to your use of the FINE FOOD PORTFOLIO website or THE FINE FOOD PORTFOLIO publication, shall be submitted exclusively to the jurisdiction of the South African Court.

Liability

Under no circumstances, including, but not limited to, negligence, shall FINE FOOD PORTFOLIO be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if FINE FOOD PORTFOLIO or an authorized representative has been advised of the possibility of such damages. In no event shall FINE FOOD PORTFOLIO have any liability to you for damages, losses and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) for accessing this site or THE FINE FOOD PORTFOLIO publication.