Producers

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HOW IT WORKS

 HOW TO ORDER

-         Place your order online

             or

-         Call 086 122 2713 to place your order between 08h00 and 17h00 on weekdays.

HOW TO PAY

-          Pay online by Visa or Master Card

-          Pay by card over the telephone 

-          Pay by Electronic Fund Transfer

-          Pay by Debit Order

 

HOW WE DELIVER

-          We use a courier service that takes special care to ensure that our products reach you in a
            perfect condition.

-          Orders that include fresh and frozen products will only be shipped to Region A .

SHIPPING COST

-          Region A - City of Cape Town Metropolis: The shipping cost is automatically calculated online.

-          Region B -  Rest of South Africa:  The shipping cost is automatically calculated online.

-          Region C - International: Shipping Cost will be confirmed by email on receipt of your order.

DELIVERY TIME

-          Region A - City of Cape Town Metropolis: the order will  be delivered within 48 hours (excluding public holidays and weekends)

-          Region B - Rest of South Africa: the order will  be delivered within 72 hours (excluding public holidays and weekends)

-          Region C - International: the delivery time will be confirmed by email.

  UNDELIVERABLE PACKAGES

-          We use insulated polystyrene containers to transport fresh, refrigerated and frozen perishable
            products.

-          Perishable products will reach the delivery address in Region A in a fresh, refrigerated or frozen
            state within the stated delivery time.

-          In the event of an incorrect delivery address, or no one being available to accept the delivery, it will
           be returned to the courier office.

-          We will then contact you to arrange for a re-scheduled delivery on payment of an additional delivery
            fee.

-          We do not accept liability for perished goods due to a delay in delivery as a result of an incorrect
            delivery address, or no one available to accept the order.

Prices are subject to change. Please refer to our Terms and Conditions.